Frequently Asked Questions

---

Whatever you're most comfortable in. Confidence shines and you will really illuminate your photos if you're feeling yourself. 

A coordinated colour pallet looks best. Some neutral tones with a common pop of colour is very aesthetically pleasing.

Avoid overly bright colours, large logos, obnoxious patterns and matching outfits as this can cheapen the look of your photos. 

I would hate to miss the first kiss as a married couple or the last push before you baby enters the world. For this reason, I have two camera's on hand.

Some things are inevitable, however I encourage lessening the chances of missing your birth by continuing steady communication in the lead up to your birth. I will be on call from 37weeks gestation and with your assistance, I should be at your home or hospital hours before your new addition enters the world.

If you do happen to have your baby in the car on the way or minutes before I step into your room, I will continue to capture those equally as special moments like cutting the cord, first cuddles, measurements and first swaddle. 

I use a program that allows you to have full access to your online gallery with a personal link that you can share with friends and family. You can download in high res directly from this program. I can organise a USB of your full gallery if this is preferred.

Upon request, I do accept payment plans. Final payments must be made prior to receiving your link to your online gallery.

Your deposit is non-refundable. However, If you made payments beyond your deposit, this can be refunded within 28 days.

We can reschedule dates to the nearest available day that suits both you and me. In the event that I become ill, I can organise a secondary photographer (for weddings and births especially) to be available on the day. However, being a plumber and parent to a daycare children, I can confidently say my immune is quite impressive haha!

We do have gift vouchers. These are non-refundable.

They do have a 12 month expiry, but if a date is booked, this can be extended.

I have found vouchers to be very popular around Mothers Day and Christmas.

For more information regarding my policies as a doula, please refer to the '6 Policy' download at the bottom of the 'Doula Services' Investment page.

This contains all the information regarding illnesses, cancellations, missed births, emergency births, payments etc.

Every hospital has different policies on photography. I always recommend speaking to your midwives in your antenatal appointments for confirmation but the policies as current for SWHC are found in this link  

Photography taken by Patients & Visitors - South West Healthcare